Payment & Insurance

Insurance

We currently work with Alma and Headway to process insurance payments.

Through Alma we accept:

UnitedHealthcare
Aetna
Oxford
UMR
Oscar
UHC Student Resources
Harvard Pilgrim

Through Headway we accept:

Cigna

Please reach out directly to check if we are in-network with your specific insurance.

We are also able to provide documentation for out-of-network providers.

Payment

There are 3 primary payment options available. For clients paying without insurance, we use a HIPAA-compliant phone app called IvyPay. Clients paying with insurance will pay through either Alma or Headway, depending on insurance type. Due to our virtual nature, only card payments are accepted at this time.

Cancellation Policy

If you are unable to attend a session, please make sure you cancel at least 12 hours beforehand. Otherwise, you may be charged for a late cancel or no-show fee.

Any Other Questions

Please contact me for any additional questions you may have. I look forward to hearing from you!

Contact

Good Faith Estimate

You have the right to receive a “Good Faith Estimate” explaining how much your medical care will cost.

Under the law, health care providers need to give patients who don’t have insurance or who are not using insurance an estimate of the bill for medical items and services.

You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency items or services. This includes related costs like medical tests, prescription drugs, equipment, and hospital fees.

Make sure your health care provider gives you a Good Faith Estimate in writing at least 1 business day before your medical service or item. You can also ask your health care provider, and any other provider you choose, for a Good Faith Estimate before you schedule an item or service.

If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill.

Make sure to save a copy or picture of your Good Faith Estimate. For questions or more information about your right to a Good Faith Estimate, visit www.cms.gov/nosurprises or call 800-985-3059.