• Client Portal – current clients can access their portals to update paperwork, communicate with their therapist, and much more

Please note the content listed here is not exhaustive. Please refer to your intake paperwork for more information. Current clients can access this paperwork via the portal, or you can contact us directly.

Payment Policies:

• Before your first session, we will collect your payment information. 

• You will be unable to meet with your therapist or schedule future appointments if you have any outstanding/unpaid invoices for a previous session or a late cancellation/no-show fee. Once these are paid, we will be able to proceed.

• Private Payments 

  • Private Payments refer to payments made outside of insurance. 

  • Private payments are processed through the Sessions Health EHR using Stripe

  • To utilize out-of-network benefits, please request a Superbill before your appointment.

• Insurance Payments 

  • Insurance payments and co-pays will be processed through Alma 

  • It may take up to a few weeks after the first session to receive your first invoice

  • We strongly recommend signing up for auto-pay.

  • Insurances do not cover late cancellation or no-show fees! Late cancellation and no-show fees will be charged to the payment method on file via Sessions Health EHR & Stripe.

Cancellation and Lateness Policies:

• When you make an appointment with me, that is the time I reserve exclusively for you. 

• Please notify us 12+ hours before the appointment time to avoid a fee.

• You can email, text, or leave a voice message after hours and we will honor the timestamp. (e.g. you can send an email at 2 am to cancel the next day’s appointment, and we will respond during business hours)

• Canceling an appointment within 12 hours or not showing up to an appointment will result in a $50 fee.

Emergencies:

• As a solo practitioner, I do not offer continuous crisis management services and I cannot guarantee an immediate response to outreach attempts. 

• Here are some alternate hotline options to speak with a counselor or peer support:

  • Text “Home” to 741741 to reach the Crisis Text Line or go to  https://www.crisistextline.org/ for other contact methods

  • Call or text 988 for the crisis hotline

• If you do utilize a hotline, please notify your therapist during the next session.

• Please note I am not affiliated with any hotlines and I offer them as an external resource.

• If you are having strong thoughts or impulses to hurt yourself or others, please call 911 or go to your nearest emergency room.

Other Fees:

• There may be additional fees and procedures for subpoenas/court involvement

• There may be additional fees and procedures for additional paperwork or documentation requests. 

• Please contact us directly for further details.

Confidentiality:

As per the Telemedicine Informed Consent, which is agreed upon during the intake process there are mandatory exceptions to confidentiality, including reporting child abuse and imminent risk of danger to self or others.  

Telehealth Policies:

• Neither party may record the sessions at any point. Taking notes is permitted.

• The client must be located in New York or Michigan during the session.

Policies and fees listed here are subject to change at any time.